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Membership engagement

We help you better understand, manage and engage with your members and stakeholders. 

Trillium Sphere is a complete Membership Management solution, especially developed to meet the diverse needs of membership & trade associations, trade unions, and regulatory & awarding bodies.

Built using Microsoft Dynamics CRM and many years of experience in the membership sector, the Trillium Membership Solution is a user friendly, feature rich and highly customisable platform for managing all aspects of your membership engagement and lifecycle.

 Developed over the past 6 years, the Trillium Membership solution is a leading membership platform used by the following membership oriented organisations:

Solution benefits

By giving you one place to record, report and interpret your member interactions, we can help your association move from storing disparate data and fragmented customer insight, to a concise, intelligent view of your members.

With all the member record data accessible in one screen, your membership system moves from being a system of record to a System of Intelligence

The Trillium approach to membership systems is focused on what you and your members need; not our product or it's features. 

We provide a highly customisable and flexible solution accelerator that forms the foundation for us to build your membership engagement platform

Trillium Sphere has been designed to make life easier, whether that is a member updating their information online through a self-service portal, or ensuring the information your staff need is at their fingertips. The principle of how the end user engages with the system is key to how we have designed your solution.

Simple wizard-led processes will allow a user to create, upgrade, lapse and pay for memberships in a structured way, relevant to your membership processes.

We offer a solution designed to cater for a broad range of clients. 

If you are a smaller organisation, looking for a proven product to deliver all you needs in one place, our subscription option provides a cost effective solution without compromise. 

If you are a larger or more complex organisation that needs complete control of your solution, our solution accelerators provide the foundations on which we can develop the perfect membership solution for you.

Either option allows you to leverage the easy to use, powerful and saleable features that Dynamics CRM provides "out the box", enhanced by our extensive experience in membership and proven solutions.

Enabling member self-service through online portals is a key part of our approach. Giving your members greater control of their membership and how they interact with you improves engagement and eases the administrative overhead for your staff.

We leverage our experience in business and interactive systems and our partnerships in the digital agency arena ensure your solutions are engaging and integrated to your membership and marketing processes.

Acquire new members faster through online application processes. Provide your members with the ability to upgrade, renew and pay online gives your teams more time to concentrate on engaging with members and increasing membership numbers.

To simplify your processes and ensure you have a single customer view, our solution is designed to be integrated with a variety of systems, such as Microsoft Dynamics GP, NAV and AX, as well as Sage, Access and other finance packages.

Create true marketing automation through integration to dotMailer, Mail Chimp, Hubspot, Marketo and Microsoft Dynamics Marketing.

Collect payments faster and with less errors through our integration to GoCardless and other payment gateways.

This means that you can use CRM as the main business system to drive processes, giving you a consolidated picture of your business.

Developed to work seamlessly on Microsoft Dynamics CRM, Trillium Sphere offers you the greatest range of hosting options, so you can choose where your membership data is hosted:

  • Cloud based
  • On Premise
  • Hybrid

 We can configure all options to ensure you can securely access your membership system and reports from anywhere in the world via desktops, mobiles and tablets.

We don't believe in just selling a software product. We build long lasting, productive relationships with our customers, helping them through through consulting, managed services and support.

We offer a complete life-cycle solution that includes design, consulting, development, customisation, process support and software maintenance. All of that is aimed at ensuring we understand and deliver what you need from your solution. See our Capabilities page for more details.